FAQ

Check what our customers most often ask about

Website design

The price depends mainly on the size of the website (number of subpages), the ability to manage its content and selected additional features (such as collecting email addresses for a newsletter, implemented blog etc.). We have prepared three different packages for our customers: Startup Package, Pro Package and Business Package. Each package differs in price and scope of work.

Each package is dedicated to a different type of website (click on the package name for more details):

Startup Package - for simple websites - a business card for your company or person.
Pro Package - larger websites with the ability to manage content on them.
Business Package - designed for companies that want to fully present their commercial offer.

If you are not sure which package to choose, please contact us and we will help you choose the most cost-effective package for you.

We will ask you to complete a short design questionnaire and then if we have any questions we will discuss them with you. Then we will undertake research on your industry to be able to create a design concept. This is an image of the homepage and we will then ask for your feedback. We will keep working on this design until you are 100% happy and then once you have approved it the website will be built.
You can see more details here.

Each project is different and requires more or less revisions. However, most websites can be completed within 4 to 8 weeks. Sometimes we can create simple websites within 2 weeks.
The time needed to complete your webiste depends largely on you and how quickly we will receive feedback from you.

Yes, of course. During the design process you can make an unlimited number of revisions untill you are 100% satisfied.

You just need to login to the customer panel, select the "Projects" tab and then the project. You will see the full scope of work on the project and what has already been done and what remains to be done.

We are aware that not everyone is familiar with a websites creation and technical issues related to it. Website design is just the beginning. If you want your website to exist on the internet, you need to configure a web domain and a server, make it user and Google friendly, and then then add it to Google search engine, etc.

Therefore with any website design you will get a package of additional services completely free of charge. This package will include:
-Optimization for Google
-3-months support
-Dedicated Project Manager
-Web domain (for Pro and Business Packeges only)

If you decide to host your website on our server (it is completely free of charge for first 12 months) you will also get:
-Google Analytics
-12-months free hosting
-Secure HTTPS protocol
-Configuration and settings
-Backup
-Up to 10 email addresses

We create websites in PHP - the best-known web programming language. This language gives great possibilities and can be used to create very complex websites. Modern websites are becoming faster and faster, and the interaction with the user is becoming more dynamic. That is why we may use JavaScript/jQuery and Ajax technology if needed. All websites that requires databases will use MySQL database.

In order to create your website, we need you to do two things:
1.Filling in the project form - we need know your expectations and ideas for your website
2.Prepare the content - content means texts that will be placed on your website

Logo design

You can see the whole process of logo design here.

It should not take more than 7 days. You will receive the first logo designs within 2-3 days.

Yes, you can. You can make unlimited revisions until you will be 100% happy with your logo design.

Our logo design is fully scalable so you made so you can use it practically anywhere, not just on your website. You can easly use your logo on business cards, signs and banners, products and packaging, letters and emails, invoices and other documents, social media profiles, promotional merchandise.

We have prepared two logo packages for you:

Basic package - you will get at least 4 logo designs from 4 different graphic designers
Extended package - you will get at least 8 logo designs from 8 different graphic designers

You will receive your logo in several graphic formats: .eps, .psd, .jpg, .png, .pdf and .ico. Thanks to this you will be able to use them for various purposes and you will be able to scale them without any loss of quality.

We can try to make more logo designs for you or we will give your money back.


Prices, payments & invoices

You will need to pay 50% upfront. The remaining balance you will pay when your project is done.

You can find the price list here.

We offer you a few online payment methods without any extra costs. We can choose between PayPal and credit cards (supported by Przelewy 24 in cooperation with Evalon Inc.).

You will not be charged a commission for online payments. All payment fees are covered by us.

We don't want you to wait for the pricing your project, so we have introduced fixed prices and online quote.
Choose from three packages (Startup, Pro or Business), select additional options if needed and you will get a quote in less than 30 seconds on your emial address. The quote will be valid for 14 days. During this time we guarantee that the price will remain unchanged. We also take all the risk of of mispricing, which means that we will create a website for you at this given prce. There are no hidden costs or fees.

You will receive an invoice after the work on your project is completed and when you pay the remaining balance.

We want you to be 100% sure about the quality of work we will do for you. Therefore, if you are not fully satisfied with the project we have prepared, we will refund you the money.
Zumiga Ltd. offers a satisfaction guarantee for the website and logo design. If you are not satisfied with our design, we will refund the money you paid. Money back guarantee applies to the website or logo mockup we have prepared. If you accept the mockup design of homepage of your website or logo project and we proceed to further work on your project, you cannot request a refund and you will have to pay for the entire order. The refund will be processed through the same payment channel as you paid order (e.g. if the order was paid by credit card then the refund will be made to the same credit card).